Exchange Policy

We want you to love every Nuvaro In product. If something does not fit perfectly or you received a different item, we are happy to exchange it.

Eligibility for Exchange

•       Exchange requests must be raised within 7 days of delivery

•       Items must be unworn, unwashed, and in original condition with all tags attached

•       Exchanges are accepted for size, colour, or style changes where stock is available

•       Custom DTF printed or personalised T-Shirts are NOT eligible for exchange unless the item is defective or the print differs from the approved design proof

•       If a custom print error is on our part, we will reprint or replace at no cost to the customer

How to Request an Exchange

•       Contact us via WhatsApp at +971 55 993 0832 or email nuvaroin.com@gmail.com

•       Provide your order number, item details, and reason for exchange

•       Our team will confirm eligibility and guide you through the next steps within 1–2 business days

Shipping for Exchanges

•       Customer is responsible for return shipping costs unless the item received was incorrect or defective

•       We recommend using a trackable shipping method to ensure safe return delivery

Exchange Processing Time

Once the returned item is received and inspected, the replacement will be dispatched within 3–5 business days