Return Policy
We take pride in the quality of our products. If you are not completely satisfied, please review our return guidelines below.
Eligibility for Returns
• Returns must be requested within 7 days of receiving your order
• Items must be unused, unwashed, and in their original packaging with tags intact
• Proof of purchase (order confirmation or receipt) is required
• Custom-printed T-Shirts are non-returnable unless there is a confirmed print defect or the item differs from the approved design proof
• The following items are also non-returnable: sale items, undergarments, and items marked as final sale
Defective or Incorrect Items
• If you received a damaged, defective, or wrong item, please contact us immediately within 48 hours of delivery
• Attach clear photographs of the item and packaging to your message
• We will arrange a full replacement or refund at no additional cost to you
Refund Method
• Approved refunds will be processed to the original payment method within 7–14 business days
• Shipping fees are non-refundable unless the return is due to our error
• Refund timelines may vary depending on your bank or payment provider
How to Initiate a Return
• WhatsApp: +971 55 993 0832
• Email: nuvaroin.com@gmail.com
• Include: Order number, item(s) to return, and reason for return